Update Existing Quick Reply

curl --request PATCH \
  --url https://{projectID}.texterchat.com/server/api/v2/quick-replies/{quickReplyId} \
  --header 'Authorization: Bearer <token>' \
  --header 'Content-Type: application/json' \
  --data '
[
  {
    "updateClientMetadata": {
      "aiQuickReply": true
    }
  }
]
'

{
  "_id": "<string>",
  "send": {
    "contents": [
      {}
    ],
    "betweenMessagesDelay": 123,
    "target": [
      {
        "accountId": "<string>",
        "id": "<string>"
      }
    ]
  },
  "display": {
    "title": "<string>",
    "note": "<string>",
    "departments": [
      "<string>"
    ],
    "users": [
      "<string>"
    ]
  },
  "metadata": {
    "created": 123,
    "updated": 123,
    "client": {}
  }
}

{
  "error": "<string>"
}

{
  "error": "<string>"
}

PATCH

quick-replies

{quickReplyId}

curl --request PATCH \
  --url https://{projectID}.texterchat.com/server/api/v2/quick-replies/{quickReplyId} \
  --header 'Authorization: Bearer <token>' \
  --header 'Content-Type: application/json' \
  --data '
[
  {
    "updateClientMetadata": {
      "aiQuickReply": true
    }
  }
]
'

{
  "_id": "<string>",
  "send": {
    "contents": [
      {}
    ],
    "betweenMessagesDelay": 123,
    "target": [
      {
        "accountId": "<string>",
        "id": "<string>"
      }
    ]
  },
  "display": {
    "title": "<string>",
    "note": "<string>",
    "departments": [
      "<string>"
    ],
    "users": [
      "<string>"
    ]
  },
  "metadata": {
    "created": 123,
    "updated": 123,
    "client": {}
  }
}

{
  "error": "<string>"
}

{
  "error": "<string>"
}

Required token scopes: Manage quick replies

Operation	Value
`updateSendContents`	New `contents` array (replaces all messages)
`updateSendTarget`	New `target` array
`updateBetweenMessagesDelay`	Integer ms, or `null` to remove
`updateDisplayTitle`	String, or `null` to remove
`updateDisplayNote`	String, or `null` to remove
`updateDisplayPosition`	`"top"` or `"main"`
`updateDisplayDepartments`	Array of department IDs, or `null`
`updateDisplayUsers`	Array of user UIDs, or `null`
`updateClientMetadata`	Free-form object stored under `metadata.client`, or `null` to clear. Setting `{ "aiQuickReply": true }` makes Texter’s inbox display the quick reply as an AI suggestion on its targeted chat

הרשאות

Authorization

string

header

נדרש

API token generated in Texter: gear icon → Developers → API Tokens. When creating a token, assign it the scopes required by the endpoints you plan to call - each endpoint lists its required scopes.

פרמטרי נתיב

quickReplyId

string

נדרש

The unique identifier of the quick reply (_id). Obtain it from Get Existing Quick Replies

גוף

application/json

Required array length: 1 - 1000 elements

תגובה

The updated quick reply. Field-by-field reference: The Quick Reply object

A quick reply - one or more prepared messages agents (or the AI assistant) can send into matching chats

_id

string

Unique identifier of the quick reply

send

object

Show child attributes

display

object

How and where the quick reply is displayed in Texter

Show child attributes

metadata

object

Show child attributes

Delete Quick Reply Generate Public Media URL

Getting Started

Endpoints

Webhooks

Objects

Update Existing Quick Reply

הרשאות

פרמטרי נתיב

גוף

תגובה