The Label object

Labels tag chats for filtering, routing and automation. Apply them to chats with Manage Labels in Chat and filter chats by label in Search Chats.

Example label object

{
  "id": "hot_lead",
  "name": "HOT LEAD",
  "color": "#2CCCE4"
}

Fields

Field	Type	Description
`id`	`string`	Unique label ID, 1-100 characters. This is the value stored in `chat.labels`
`name`	`string`	Display name, 1-100 characters
`color`	`string`	Full hex color (`#RRGGBB`). Defaults to `#555555` when omitted at creation
`system`	`boolean`	Present and `true` on the system labels defined by Texter (`sla`, `idle`, `favorite`). System labels cannot be created or deleted via the API; only `name` and `color` can be updated