Skip to main content
TexterChat* (טקסטר) is a unified messaging platform for managing customer conversations, especially on WhatsApp. Teams use Texter to centralize chats, route conversations with bots, connect CRM data, send styled template campaigns, and manage conversation essentials such as labels, quick replies, notes and departments. The Texter API V2 lets your developers control the platform programmatically:
  • Manage and send template messages
  • Retrieve chats by ID or filters
  • Assign and resolve conversations
  • Send session messages into active chats
  • Manage labels
  • Monitor and resolve channel health issues
  • Manage quick replies
  • Subscribe to real-time webhook events
Every request is plain HTTPS + JSON against your own Texter environment.

​
Base URL

If your environment URL is https://demo.texterchat.com, your projectID is demo.

​
Quick Start

1

Set your environment values

Set projectID to your Texter project ID and create a token with the scopes needed by the endpoints you plan to call. For the first template call, use templatesApiToken with Send Template Messages, View Template Messages, Manage All Chats and List All Chats. Full details in Authentication.
2

List your templates

A JSON array of your approved templates means you’re connected.
3

Send your first template message

​
Most-used endpoints

Send Template Message

Deliver an approved WhatsApp template with variables, media and reply actions

Search Chats

Find a conversation by phone number, labels or status

Assign Chat

Route a conversation to an agent or department

List All Templates

Retrieve your approved templates and their content

​
Explore

Webhooks

Get notified in real time - new messages, chat status changes, channel health

Objects

Field-by-field references for Chats, Messages, Templates and more

Enums & Common Fields

Every status value, type enum and the which-ID-goes-where cheat sheet

Session Messages

Send text, media, buttons, lists, contacts and locations into active chats

​
Use it in Postman

  1. In Postman, click Import and paste this URL:
  2. Set the collection variables projectID and apiToken. You’ll get the full Texter API collection, organized like these docs, with every example ready to run.
For any questions, contact Texter Support.