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TexterChat (טקסטר) is a unified messaging platform for managing customer conversations, especially on WhatsApp. Teams use Texter to centralize chats, route conversations with bots, connect CRM data, send styled template campaigns, and manage conversation essentials such as labels, quick replies, notes and departments. The Texter API V2 lets your developers control the platform programmatically:
  • Manage and send template messages
  • Retrieve chats by ID or filters
  • Assign and resolve conversations
  • Send session messages into active chats
  • Manage labels
  • Monitor and resolve channel health issues
  • Manage quick replies
  • Subscribe to real-time webhook events
Every request is plain HTTPS + JSON against your own Texter environment.

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Base URL

If your environment URL is https://demo.texterchat.com, your projectID is demo.

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Quick Start

1

Set your environment values

Set projectID to your Texter project ID and create a token with the scopes needed by the endpoints you plan to call. For the first template call, Send Template Messages and View Template Messages are enough. (Manage All Chats / List All Chats are only needed later, for template subscribe/unsubscribe and the unsubscribed list.) Full details in Authentication.
2

List your templates

A JSON array of your approved templates means you’re connected.
3

Send your first template message

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Most-used endpoints

Send Template Message

Deliver an approved WhatsApp template with variables, media and reply actions

Search Chats

Find a conversation by phone number, labels or status

Assign Chat

Route a conversation to an agent or department

List All Templates

Retrieve your approved templates and their content

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Explore

Webhooks

Get notified in real time - new messages, chat status changes, channel health

Objects

Field-by-field references for Chats, Messages, Templates and more

Enums & Common Fields

Every status value, type enum and the which-ID-goes-where cheat sheet

Session Messages

Send text, media, buttons, lists, contacts and locations into active chats

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Use it in Postman

  1. In Postman, click Import and paste the collection URL - this site’s address followed by:
    (Import by URL needs the absolute address; alternatively download the file at that path and import it.)
  2. Set the collection variables projectID and apiToken. You’ll get the Texter API collection, organized like these docs, with every example ready to run. (The collection covers the core API; the Scenarios (Advanced) endpoints are not included in it yet.)
For any questions, contact Texter Support.