Resolve Chat
Change the status of a chat to RESOLVED. This works regardless of the current chat status, and is typically used once a human agent (or your external system) has finished the conversation. After a chat is resolved, any new incoming message from the contact is routed back to the bot defined in Texter.
Required token scopes: Manage all chats
הרשאות
API token generated in Texter: gear icon → Developers → API Tokens. When creating a token, assign it the scopes required by the endpoints you plan to call - each endpoint lists its required scopes.
פרמטרי נתיב
The unique identifier of the chat. You can obtain this value by using the Search Chats endpoint with the contact's phone number
גוף
Defaults to false. If true, sends the default resolution message to the contact before resolving
תגובה
Chat resolved