{
"total": 1,
"quickReplies": [
{
"_id": "6970a1b2c3d4e5f601234567",
"send": {
"contents": [
{
"type": "text",
"text": "Thanks for reaching out! An agent will reply shortly."
}
],
"target": [
{
"name": "whatsapp",
"accountId": "972586640430"
}
]
},
"display": {
"position": "top",
"title": "Greeting"
},
"metadata": {
"created": 1768314807488
}
}
]
}{
"error": "limit: Invalid value. Should be a positive integer from 1 to 10000"
}Get Existing Quick Replies
Retrieve quick replies, with optional filtering and sorting. By default results are sorted by creation time, newest first.
{
"total": 1,
"quickReplies": [
{
"_id": "6970a1b2c3d4e5f601234567",
"send": {
"contents": [
{
"type": "text",
"text": "Thanks for reaching out! An agent will reply shortly."
}
],
"target": [
{
"name": "whatsapp",
"accountId": "972586640430"
}
]
},
"display": {
"position": "top",
"title": "Greeting"
},
"metadata": {
"created": 1768314807488
}
}
]
}{
"error": "limit: Invalid value. Should be a positive integer from 1 to 10000"
}View quick repliesAuthorizations
API token generated in Texter: gear icon → Developers → API Tokens. When creating a token, assign it the scopes required by the endpoints you plan to call - each endpoint lists its required scopes.
Query Parameters
How many results to skip (0-100000)
Maximum results to return (1-10000)
Sort alphabetically by display.title
asc, desc Sort by metadata.created. Defaults to desc
asc, desc Sort by metadata.updated
asc, desc Return only quick replies available for this channel type (use together with the other forChat params)
Channel account ID
Return only quick replies scoped to this chat. Matches send.target[].id, which holds the chat's channel contact ID (channelInfo.id, e.g. the contact's phone number) - not the chat _id
Filter by display position
top, main Only quick replies that include at least one message of the listed content types. A single value must use bracket syntax (hasContentsType[]=media) or be repeated - a bare single hasContentsType=media currently fails with a server error
text, media, contacts, location, buttons, list, postback, special Response
The matching quick replies and total count. Field-by-field reference: The Quick Reply object